Our Promise

The In Nature Promise for you.

We are 100 percent committed to ensuring you have one exquisite Tea experience with In Nature Teas from the moment you order, to your latest Tea cup. We hope to create relationships with you to ensure a truly unique Tea Experience.

Therefore, we have laid out a promise from In Nature Teas to you, which we are
wholeheartedly committed and will always deliver, as described below.

- You will receive the finest teas in the market
- You will pay the lowest prices in the market
- Never to add any artificial additives to our teas
- Never to buy from factories
- Only to source our Teas from Local Farmers
- To ensure that your issues are dealt with in a prompt and professional manner.
- To do everything within our power, to ensure your full satisfaction
- To always respect the process based on Lu Yu , Book of Tea , with the utmost
respect and veracity.
- To always inspect each delivery, by a Tea Master
- To keep you up dated on any Tea related news
- To always reply and be transparent with any query you may have.
- To honour our commitment, you complete satisfaction or a full refund , no
questions asked.

We are absolutely confident, that we will always deliver the finest Tea Experience you ever had , and you can count on it.

Our unwavering commitment and respect to care for every single delivery we make, one leaf at a time. For us , Tea is not a drink , but a way of life.

Serge Waismann
Founder of In Nature Teas
EST 2005